Shipping policy
Thank you for visiting and shopping with us. The following terms are applicable for any products that you purchase from us.
PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Domestic shipping:
• Standard shipping (5–7 business days)
• Express shipping (2–3 business days)
• Overnight shipping (1 business day)
International shipping:
• International Standard (10–20 business days)
• International Express (5–10 business days)
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Store Name] is not responsible for these charges if they are applied and are your responsibility as the customer.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification that includes your tracking number. You can track your order by visiting [carrier website] and entering your tracking number.
If you haven't received your order within the estimated delivery time, please contact us at [your email address] with your name and order number, and we will look into it for you.
SHIPPING TO P.O. BOXES
[Your Store Name] ships to addresses within [your country]. Some carriers have restrictions on shipping to P.O. Boxes, so we suggest providing a physical address if possible.
REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition. Please see our full returns policy for details.
In the event that your order arrives damaged in any way, please email us as soon as possible at [your email address] with your order number and a photo of the item's condition. We will do our best to resolve this for you.
If you have any further questions, please don't hesitate to contact us at [your email address].
